Outage in WatchGuard

2023-09-22 - EMEA - Access point and Firebox device administration issues

Resolved Major
September 22, 2023 - Started 8 months ago - Lasted about 2 hours
Official incident page

Need to monitor WatchGuard outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including WatchGuard, and never miss an outage again.
Start Free Trial

Outage Details

We're investigating reports of access point and Firebox device administration issues in our cloud platform. Once we determine the impact and scale of these errors we'll post our next update in 30 min, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/22/2023 03:56PM

We are no longer experiencing issues with access point and Firebox device administration in our WatchGuard cloud portal. We again apologize for any impact this event has had on you or your customers. The service is operating normally at this time.

MONITORING 8 months ago - at 09/22/2023 03:27PM

Our systems show that access point and Firebox device administration are returning to normal operation and we're monitoring to ensure system stability. We'll post our next update in 30 min, if not sooner.

INVESTIGATING 8 months ago - at 09/22/2023 02:50PM

Our teams are still working hard to restore normal operations and resolve this event. We'll post our next update in 30 minutes if not sooner. Thanks for your patience.

INVESTIGATING 8 months ago - at 09/22/2023 02:19PM

We continue experiencing reports of access point and Firebox device administration issues in our WatchGuard cloud portal. Our teams are working hard to restore normal operations and we apologize for any impact this is having on you or your customers. We'll post our next update in 30 minutes if not sooner.

INVESTIGATING 8 months ago - at 09/22/2023 01:50PM

We're investigating reports of access point and Firebox device administration issues in our cloud platform. Once we determine the impact and scale of these errors we'll post our next update in 30 min, if not sooner.

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime