Outage in WatchGuard

2024-05-07 - AMER - Delay in Scheduled Reports

Resolved Minor
May 07, 2024 - Started 6 months ago - Lasted 1 day
Official incident page

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Outage Details

We're currently experiencing issues where scheduled reports are being delayed. Once we determine the impact and scale of these potential issues, we'll post our next update in 30 minutes, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/09/2024 03:46AM

We are no longer experiencing delays in scheduled reports and this event is now resolved. The Scheduled Reports service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.

IDENTIFIED 6 months ago - at 05/08/2024 11:20PM

The Scheduled Reports service is still recovering. We're currently processing reports from 2024-05-08 10:00 AM UTC and estimate it will catch up in approximately 5 hours. Please check back again at 04:00 UTC for updates, if not sooner. Thank you for your patience.

IDENTIFIED 6 months ago - at 05/08/2024 02:40PM

The Scheduled Reports service is still recovering. We're currently processing reports from 2024-05-07 04:00 AM UTC and estimate it will catch up in approximately 9h. Please check back again at 23:00 UTC for updates, if not sooner. Thank you for your patience.

IDENTIFIED 6 months ago - at 05/08/2024 09:30AM

Our Scheduled Reports service is still recovering and catching up. We apologize for this inconvenience and will post our next update by 2024-05-08 14:30 UTC. Thanks for your patience.

IDENTIFIED 6 months ago - at 05/08/2024 02:31AM

The Scheduled Reports service is still catching up. Please check back again at 09:30 UTC for updates, if not sooner. Thanks for your patience.

IDENTIFIED 6 months ago - at 05/07/2024 09:32PM

Our Scheduled Reports service is recovering, however, we are still experiencing delays. We apologize for the impact this event has caused and will post our next update at 02:30 UTC, if not sooner. Thanks for your patience.

IDENTIFIED 6 months ago - at 05/07/2024 08:38PM

We continue to work on Scheduled Reports service and have identified the issue. Users may experience report delays scheduled since last three days and is recovering. We'll post our next update in 60 minutes, if not sooner.

INVESTIGATING 6 months ago - at 05/07/2024 07:58PM

We're currently experiencing issues where scheduled reports are being delayed. Once we determine the impact and scale of these potential issues, we'll post our next update in 30 minutes, if not sooner.

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