Outage in WatchGuard

2024-11-06 - GLOBAL - Activations experiencing intermittent issues

Resolved Major
November 06, 2024 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating errors intermittently impacting Activations, WGID, and WGC Web UI logins in all regions.
Components affected
WatchGuard Web UI Login:::EMEA WatchGuard Web UI Login:::APAC WatchGuard Web UI Login:::AMER
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 11/06/2024 11:00PM

We are no longer experiencing errors and this incident is now resolved. The service is operating normally at this time.

MONITORING 8 months ago - at 11/06/2024 10:00PM

We've addressed the issue and are now monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.

IDENTIFIED 8 months ago - at 11/06/2024 09:44PM

We continue to work on implementing the solution. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 8 months ago - at 11/06/2024 09:37PM

We've identified the issue and continue to work on implementing a solution. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 8 months ago - at 11/06/2024 09:33PM

We've identified the issue and are now working on implementing a solution. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING 8 months ago - at 11/06/2024 09:29PM

We're investigating errors intermittently impacting Activations, WGID, and WGC Web UI logins in all regions.

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