2025-06-17 - GLOBAL - Issues with Inventory Administration

This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.

Our Inventory Administration service is returning to normal operations after the mitigation measures taken by the team. We're now monitoring to ensure system stability. We'll post our next update in 30minutes, if not sooner.

Our teams have identified the issue and a fix is being applied to restore normal operations. We apologize again for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

We are continuing to investigate the issue. We've confirmed that the issue occurs only when loading the Allocation Dashboard for Subscribers, while Service Providers are not affected. Our teams are actively working to identify the root cause. We'll post our next update in 1 hour, if not sooner.

We're investigating alerts indicating that the Allocation Dashboard under ThreatSync+ NDR is failing to load. We'll post our next update in 30min, if not sooner.