Outage in WatchGuard
2025-06-17 - GLOBAL - Issues with Inventory Administration
Resolved MinorIncident Report
We're investigating alerts indicating that the Allocation Dashboard under ThreatSync+ NDR is failing to load. We'll post our next update in 30min, if not sooner.
Components affected
WatchGuard Inventory Administration:::AMER WatchGuard Inventory Administration:::EMEA WatchGuard Inventory Administration:::APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/17/2025 06:16AM
This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.
MONITORING
10 months ago - at 06/17/2025 05:45AM
Our Inventory Administration service is returning to normal operations after the mitigation measures taken by the team. We're now monitoring to ensure system stability. We'll post our next update in 30minutes, if not sooner.
IDENTIFIED
10 months ago - at 06/17/2025 05:26AM
Our teams have identified the issue and a fix is being applied to restore normal operations. We apologize again for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
INVESTIGATING
10 months ago - at 06/17/2025 04:25AM
We are continuing to investigate the issue. We've confirmed that the issue occurs only when loading the Allocation Dashboard for Subscribers, while Service Providers are not affected. Our teams are actively working to identify the root cause. We'll post our next update in 1 hour, if not sooner.
INVESTIGATING
10 months ago - at 06/17/2025 03:48AM
We're investigating alerts indicating that the Allocation Dashboard under ThreatSync+ NDR is failing to load. We'll post our next update in 30min, if not sooner.
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