Outage in WatchGuard

2025-07-01 - GLOBAL - Account Creation and Password Reset Issues

Resolved Major
July 01, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently investigating an issue affecting new account creation and password reset functionality. We'll post our next update in 60 minutes, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/01/2025 11:56PM

This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.

MONITORING 1 day ago - at 07/01/2025 11:29PM

A fix has been successfully implemented. Our systems show alerts on new account creation and password reset service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING 2 days ago - at 07/01/2025 10:26PM

We're currently investigating an issue affecting new account creation and password reset functionality. We'll post our next update in 60 minutes, if not sooner.

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