Outage in WatchGuard

2025-07-01 - GLOBAL - Account Creation and Password Reset Issues

Resolved Major

July 01, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently investigating an issue affecting new account creation and password reset functionality. We'll post our next update in 60 minutes, if not sooner.

Components affected

WatchGuard Operator Administration:::EMEA WatchGuard Operator Administration:::AMER WatchGuard Operator Administration:::APAC

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/01/2025 11:56PM

This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.

MONITORING 10 months ago - at 07/01/2025 11:29PM

A fix has been successfully implemented. Our systems show alerts on new account creation and password reset service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING 10 months ago - at 07/01/2025 10:26PM

We're currently investigating an issue affecting new account creation and password reset functionality. We'll post our next update in 60 minutes, if not sooner.

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