2024-10-24 - EMEA - ThreatSync automated remediation actions delayed

We are no longer experiencing a delay in the ThreatSync automated remediation action services and this incident is now resolved. The service is operating normally at this time.

Our metrics show that the ThreatSync automated remediation actions service has recovered and we are monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

Our metrics show that the ThreatSync automated remediation actions service is still catching up, we expect full recovery within the next hour. Thank you for your patience during this event. We'll post our next update in 60 minutes, if not sooner.

We are still working hard on restoring the ThreatSync automated remediation actions service. The system continues to recover, and we apologize for the impact this event has caused. We'll post our next update by 2024-10-25 15:30 UTC, if not sooner.

Our systems shows that the ThreatSync automated remediation actions service is still recovering and catching up. We'll post our next update by 2024-10-24 11:30 UTC, if not sooner.

We continue to work on the recovery of the ThreatSync automated remediation actions service. Our teams are working to restore normal operations. We'll post our next update by 2024-10-25 07:30 UTC, if not sooner. Thanks for your patience.

We are still working hard on restoring the ThreatSync automated remediation actions service. The system continues to recover, and we apologize for the impact this event has caused. We'll post our next update by 2024-10-25 01:30 UTC, if not sooner.

Our systems shows that the ThreatSync automated remediation actions service is still recovering and catching up. We'll post our next update by 2024-10-24 19:30 UTC, if not sooner.

Our teams have identified the issue and a fix is being applied to restore normal operations. The ThreatSync automated remediation actions are returning to normal and we're monitoring to ensure system stability. Some customers can experience some delays. We'll post our next update in 2 hours, if not sooner.

We're investigating alerts on delayed automated requests. We'll post our next update in 60min, if not sooner.