Outage in WatchGuard
2025-08-31 - AMER - Firebox visibility logs and dashboards delays
Resolved MinorIncident Report
We have identified a delay of approximately 13 hours in the Firebox visibility logs and dashboards. A fix has already been implemented and we are observing that the service is gradually catching up with the delay. We will provide our next update at 09:00 UTC, if not earlier. Thank you for your patience.
Components affected
WatchGuard Dashboards and Reports:::AMER WatchGuard Log Search and Log Manager:::AMERNeed to monitor WatchGuard outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/31/2025 09:59AM
We are no longer experiencing alerts on Firebox visibility logs and dashboards service and this incident is now resolved. The service is operating normally at this time.
MONITORING
2 months ago - at 08/31/2025 09:34AM
Our systems show alerts on Firebox visibility logs and dashboards service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
IDENTIFIED
2 months ago - at 08/31/2025 01:48AM
We have identified a delay of approximately 13 hours in the Firebox visibility logs and dashboards. A fix has already been implemented and we are observing that the service is gradually catching up with the delay. We will provide our next update at 09:00 UTC, if not earlier. Thank you for your patience.
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