Outage in WatchGuard

2025-08-27 - EMEA - Account and Operator Administration issues

Resolved Minor

August 27, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're investigating alerts on Account and Operator administration services. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

Components affected

WatchGuard Operator Administration:::EMEA WatchGuard Account Administration:::EMEA

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/27/2025 06:36AM

We are no longer experiencing alerts on Account and Operator administration services and this incident is now resolved. The services are operating normally at this time.

MONITORING 8 months ago - at 08/27/2025 06:24AM

Our systems show alerts on Account and Operator administration services are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 8 months ago - at 08/27/2025 06:14AM

We continue to work on alerts on Account and Operator administration services and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING 8 months ago - at 08/27/2025 05:52AM

We're investigating alerts on Account and Operator administration services. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

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