Outage in WatchGuard

2025-09-23 - GLOBAL - Issues with New Product Activations

Resolved Minor
September 23, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating reports of issues with new product activations. We'll post our next update in 30m, if not sooner.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/23/2025 09:31AM

We are no longer experiencing issues on new product activations and renewals and this incident is now resolved. The services are operating normally at this time. We apologize for any inconveniences this event may have caused

MONITORING about 1 month ago - at 09/23/2025 08:52AM

A fix has been implemented and we're no longer experiencing issues with new product activations and renewals. We will continue monitoring to ensure system stability. We will post our next update in 30 minutes, if not sooner.

INVESTIGATING about 1 month ago - at 09/23/2025 07:49AM

Our teams are still working hard investigating the issues with new product activations and renewals. Please check back in 1 hour for more updates. Thank you for your patience.

INVESTIGATING about 1 month ago - at 09/23/2025 07:17AM

We're investigating reports of issues with new product activations. We'll post our next update in 30m, if not sooner.

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