Outage in WatchGuard

2024-01-16 - APAC - Issues in WGC live status pages

Resolved Minor
January 16, 2024 - Started 4 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We're investigating alerts related to the WGC Platform. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30min, if not sooner.
Components affected
WatchGuard Dashboards and Reports:::APAC
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/16/2024 05:05PM

We are no longer experiencing issues with live status pages in WGC and this event is now resolved. We apologize for any impact this may have had on you or your customers.

MONITORING 4 months ago - at 01/16/2024 03:37PM

We are no longer experiencing issues with live status pages in WGC. A mitigation fix was deployed operations are returning to normal and we're monitoring for other issues. We'll post our next update in 1 hour, if not sooner.

IDENTIFIED 4 months ago - at 01/16/2024 01:35PM

Our team keeps working on a fix for the live status pages issue. We'll post our next update in 1h, if not sooner.

IDENTIFIED 4 months ago - at 01/16/2024 11:47AM

Our team has identified the error and engaged on and investigation to deploy a fix for the live status pages issue. We'll post our next update in 1h, if not sooner.

INVESTIGATING 4 months ago - at 01/16/2024 10:51AM

Our teams are still working hard on investigating the root cause of the live status pages problems. We'll post our next update in 1h, if not sooner.

INVESTIGATING 4 months ago - at 01/16/2024 09:36AM

Our teams are working hard on investigating the root cause of the live status pages problems. We'll post our next update in 1h, if not sooner.

INVESTIGATING 4 months ago - at 01/16/2024 08:12AM

We're investigating alerts related to the WGC Platform. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30min, if not sooner.

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