Outage in Weave

Issues accessing text-to-pay links

Resolved Minor
April 23, 2024 - Started 11 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are receiving reports that customers are having issues accessing text-to-pay links. Our teams are currently investigating.
Components affected
Weave Payments
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/23/2024 10:49PM

This incident has now been resolved. To access existing Text To Pay links, patients can refresh or re-click the link to pay.

INVESTIGATING 11 days ago - at 04/23/2024 10:22PM

We are receiving reports that customers are having issues accessing text-to-pay links. Our teams are currently investigating.

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