Outage in Webdam

Search Not Functioning for Some Accounts

Resolved Minor
May 17, 2022 - Started over 3 years ago - Lasted 1 day
Official incident page

Incident Report

We have identified an issue with search not working for some accounts. We have a fix for this issue and are working to restore full search functionality. We expect normal operation to return within the next two to three hours.
Components affected
Webdam Search

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/18/2022 03:54PM

A fix has been implemented yesterday and impacted accounts should see search results return back to normal soon.

MONITORING over 3 years ago - at 05/18/2022 03:24AM

A fix has been implemented and the results are being monitored.

INVESTIGATING over 3 years ago - at 05/17/2022 03:41PM

We have identified an issue with search not working for some accounts. We have a fix for this issue and are working to restore full search functionality. We expect normal operation to return within the next two to three hours.

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