Outage in Webroot

Webroot Management Console & Unity API Authentication

Resolved Minor
January 05, 2024 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are aware of an issue that is resulting in slow or failed login attempts to the Webroot Management Console and Unity API Authentication. All other Console functionality is unaffected. Further updates will be posted here.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/05/2024 05:31PM

This incident has been resolved.

MONITORING 4 months ago - at 01/05/2024 11:25AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 01/05/2024 11:00AM

We are aware of an issue that is resulting in slow or failed login attempts to the Webroot Management Console and Unity API Authentication.

All other Console functionality is unaffected.

Further updates will be posted here.

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