Outage in WeTransfer

Wetransfer.com is currently experiencing degraded performance

Resolved Minor
April 05, 2022 - Started about 2 years ago - Lasted about 9 hours
Official incident page

Need to monitor WeTransfer outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including WeTransfer, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue affecting performance on wetransfer.com. The platform may be loading slowly and this may affect your ability to download your files.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 04/05/2022 07:21PM

We processed most of the backlog that was gathered during the day, we are expecting the queue to be fully processed soon. You may still be experiencing issues uploading and downloading on our platform and uploads on Portals.

IDENTIFIED about 2 years ago - at 04/05/2022 02:41PM

We're processing a backlog on our database related to this incident which means newly uploaded transfers will take more time to be available for download, this will also cause a delay in receiving our emails. On Portals, uploads are broken which we're also investigating.

INVESTIGATING about 2 years ago - at 04/05/2022 01:11PM

We are continuing to investigate this issue, no root cause has been identified so far. You may still be experiencing issues uploading and downloading on our platform. You may also experience delays in receiving our emails and be experiencing degraded performance on our other products related to this incident.

INVESTIGATING about 2 years ago - at 04/05/2022 11:33AM

We are continuing to investigate this issue affecting performance on wetransfer.com. The platform is still experiencing degraded performance which may affect the ability to upload and download files on our platform. You may also experience delays in receiving our emails to confirm your transfer has been uploaded/downloaded or to verify your transfer/account.

INVESTIGATING about 2 years ago - at 04/05/2022 10:59AM

We are currently investigating an issue affecting performance on wetransfer.com. The platform may be loading slowly and this may affect your ability to upload and download your files.

INVESTIGATING about 2 years ago - at 04/05/2022 10:50AM

We are currently investigating an issue affecting performance on wetransfer.com. The platform may be loading slowly and this may affect your ability to upload and download your files.

INVESTIGATING about 2 years ago - at 04/05/2022 10:48AM

We are currently investigating an issue affecting performance on wetransfer.com. The platform may be loading slowly and this may affect your ability to download your files.

Start monitoring WeTransfer and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime