Is Whaller Down?

Whaller Status is Operational

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Whaller Outages

0 Outages in the last 7 days
0 Outages in the last 30 days
65 Days since last incident

Resolved Minor Le service d'édition et de coéedition ne fonctionne plus | The document editing service no longer works

Les fichiers word, excel, powerpoint ne s'ouvrent plus en mode édition et co-édition. --- Word, Excel and PowerPoint files no longer open in edit and co-edit mode.

2 months ago

Resolved Major Whaller n'est plus accessible | Whaller is down

La plateforme de production n'est plus accessible, nous subissons un incident technique sur nos bases de données. --- The production platform is no longer accessible, we are experiencing a technical incident on our databases.

3 months ago

Resolved Minor Problèmes de synchronisation des messages | Problems with message synchronisation

Depuis ce matin certains utilisateurs peuvent rencontrer des erreurs d'affichage de leurs messages, ainsi que des erreurs "le message n'a pas √©t√© trouv√©" lorsqu'ils √©crivent des commentaires. Nous avons identifi√© le probl√®me qui est d√Ľ √† un d√©faut sur l'une de nos bases de donn√©es. Nos √©quipes sont en train de remonter la base de donn√©es d√©faillante. Nous vous prions de bien vouloir nous excuser pour ce probl√®me. --- Since this morning some users may experience errors in the display of their posts, as well as "post not found" errors when posting comments. We have identified the problem as being due to a fault in one of our databases. Our teams are in the process of reassembling the faulty database. We apologise for this problem.

4 months ago

Resolved Minor Messages absents (synchronisation défaillante) / Missing messages (synchronisation failure)

L'affichage de certains messages ne se fait pas toujours. En effet, nous avons un problème de synchronisation de nos bases de données en lecture. Ainsi, lorsqu'un utilisateur écrit un message, il est possible qu'il ne le voit pas ensuite dans ses flux de sphères. Nous sommes en train de réparer la synchronisation des bases de données en lecture. Aucune perte de données ne sera à déplorer à la fin de cet incident, cela ne concernent que la lecture. --- Some messages are not always displayed. Indeed, we have a problem with the synchronisation of our read databases. So, when a user writes a message, it is possible that he does not see it afterwards in his sphere streams. We are in the process of fixing the synchronisation of the read databases. There will be no loss of data at the end of this incident, it is only for reading.

7 months ago

Resolved Minor Erreurs 502 et ralentissements / 502 errors and slowdowns

Une erreur 502 appara√ģt sur la production, nos √©quipes investiguent. Nous vous prions de nous excuser pour la g√™ne occasionn√©e. --- An error 502 appears on the production, our teams investigate. We apologise for any inconvenience caused.

8 months ago

Whaller Components Status

"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time

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Frequently Asked Questions

Is Whaller down today?
Whaller seems to be up and running. We've updated the status 2 minutes ago.
I'm having issues with Whaller, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Whaller is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Whaller has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
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You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Are we missing an integration?
Contact us, and we'll add it ASAP.

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