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Whaller Outages
Resolved Minor Le service d'édition et de coéedition ne fonctionne plus | The document editing service no longer works
Les fichiers word, excel, powerpoint ne s'ouvrent plus en mode édition et co-édition. --- Word, Excel and PowerPoint files no longer open in edit and co-edit mode.
Resolved Major Whaller n'est plus accessible | Whaller is down
La plateforme de production n'est plus accessible, nous subissons un incident technique sur nos bases de données. --- The production platform is no longer accessible, we are experiencing a technical incident on our databases.
Resolved Minor Problèmes de synchronisation des messages | Problems with message synchronisation
Depuis ce matin certains utilisateurs peuvent rencontrer des erreurs d'affichage de leurs messages, ainsi que des erreurs "le message n'a pas été trouvé" lorsqu'ils écrivent des commentaires. Nous avons identifié le problème qui est dû à un défaut sur l'une de nos bases de données. Nos équipes sont en train de remonter la base de données défaillante. Nous vous prions de bien vouloir nous excuser pour ce problème. --- Since this morning some users may experience errors in the display of their posts, as well as "post not found" errors when posting comments. We have identified the problem as being due to a fault in one of our databases. Our teams are in the process of reassembling the faulty database. We apologise for this problem.
Resolved Minor Messages absents (synchronisation défaillante) / Missing messages (synchronisation failure)
L'affichage de certains messages ne se fait pas toujours. En effet, nous avons un problème de synchronisation de nos bases de données en lecture. Ainsi, lorsqu'un utilisateur écrit un message, il est possible qu'il ne le voit pas ensuite dans ses flux de sphères. Nous sommes en train de réparer la synchronisation des bases de données en lecture. Aucune perte de données ne sera à déplorer à la fin de cet incident, cela ne concernent que la lecture. --- Some messages are not always displayed. Indeed, we have a problem with the synchronisation of our read databases. So, when a user writes a message, it is possible that he does not see it afterwards in his sphere streams. We are in the process of fixing the synchronisation of the read databases. There will be no loss of data at the end of this incident, it is only for reading.
Resolved Minor Erreurs 502 et ralentissements / 502 errors and slowdowns
Une erreur 502 apparaît sur la production, nos équipes investiguent. Nous vous prions de nous excuser pour la gêne occasionnée. --- An error 502 appears on the production, our teams investigate. We apologise for any inconvenience caused.
Whaller Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
How can we help?
No more frantic searching for the source of the problem.
All of your service statuses in one place
Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
Get instant notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Multiple Profiles
Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
For every team in your company
Engineering
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
Customer Support
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
Marketing
One of your competitors is down? Maybe a good time to spread the word about your service.
Start monitoring
all your essential services
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
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Step 2 Select your services
There are 1622 services to choose from, and we're adding more every week.
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Frequently Asked Questions
- Is Whaller down today?
- Whaller seems to be up and running. We've updated the status 2 minutes ago.
- I'm having issues with Whaller, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Whaller is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Whaller has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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