Outage in WithSecure

Mobile Protection 23.3 VPN failure on Android devices.

Resolved Major
October 20, 2023 - Started over 1 year ago - Lasted 4 days
Official incident page

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Outage Details

Currently Mobile Protection 23.3 for Android does not allow user to disable VPN or add applications to bypass the VPN. We're in the midst of identifying the issue and working towards fixing it. We sincerely apologize for the inconvenience caused and are working on fixing the issue as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/24/2023 12:18PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/20/2023 12:29PM

We released WithSecure Mobile Protection 23.4 to Google Play. The app is currently under review by Google and we expect Google to make it available to all users in the next 24 hours.

INVESTIGATING over 1 year ago - at 10/20/2023 05:28AM

Currently Mobile Protection 23.3 for Android does not allow user to disable VPN or add applications to bypass the VPN.
We're in the midst of identifying the issue and working towards fixing it.

We sincerely apologize for the inconvenience caused and are working on fixing the issue as soon as possible.

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