Outage in WithSecure

Countercept detections missing in OpenSearch L2

Resolved Minor
October 20, 2023 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Currently we have identified missing Countercept detections in OpenSearch L2 from 2023-10-19 10:00 UTC to 2023-10-20 03:00 UTC. We're in the midst of checking if other layers are affected. This doesn't affect the functionality of Countercept. We sincerely apologize for the inconvenience caused and are working on fixing the issue as soon as possible.
Components affected
WithSecure Detection Cloud
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/20/2023 10:40AM

This incident has been resolved.

INVESTIGATING 7 months ago - at 10/20/2023 08:36AM

Currently we have identified missing Countercept detections in OpenSearch L2 from 2023-10-19 10:00 UTC to 2023-10-20 03:00 UTC.
We're in the midst of checking if other layers are affected.
This doesn't affect the functionality of Countercept.

We sincerely apologize for the inconvenience caused and are working on fixing the issue as soon as possible.

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