Outage in Workato
The Job count for Success/Failed jobs are not being updated.
Resolved Minor
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Outage Details
Job processing is not affected. We can confirm no data or integrity loss. We observe large latency in the mentioned counters update time though.
Components affected
Workato WebsiteLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 02/21/2023 09:30PM
This incident has been resolved.
MONITORING
about 2 years ago - at 02/21/2023 05:52PM
We are observing the counters update backlog decreasing. We estimate it to fully catch up in 7-8 hours. Till then, job counter updates will still be delayed unfortunately
MONITORING
about 2 years ago - at 02/21/2023 05:04PM
We are observing the counters update backlog decreasing. We estimate it to fully catch up in 7-8 hours. Till then job counter updates will still be delayed unfortunately
MONITORING
about 2 years ago - at 02/21/2023 04:41PM
We are continuing to monitor for any further issues.
MONITORING
about 2 years ago - at 02/21/2023 04:07PM
We have deployed the fix and observing. Processing backlog is decreasing but is still high, and counter updates are delayed as a result. We will post more information when it is resolved.
INVESTIGATING
about 2 years ago - at 02/21/2023 01:33PM
We have identified the root cause and are preparing the fix
INVESTIGATING
about 2 years ago - at 02/21/2023 09:11AM
Job processing is not affected. We can confirm no data or integrity loss. We observe large latency in the mentioned counters update time though.
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