Outage in Workato

Encryption Service Errors

Resolved Minor

March 20, 2025 - Started 11 months ago - Lasted 38 minutes
Official incident page

Incident Report

We are currently investigating an issue affecting our encryption service. We will provide additional information on all affected components as soon as it becomes available.

Components affected

Workato Recipe job execution Workato API gateway

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/20/2025 09:34PM

After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at support.workato.com.

MONITORING 11 months ago - at 03/20/2025 09:25PM

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor for any additional impact.

INVESTIGATING 11 months ago - at 03/20/2025 09:16PM

Users may experience Internal Server Errors with UI operations such as creating and deleting recipes or connections. Customers may experience job failures or delays in job creation. We are continuing to investigate and will provide additional information as soon as it is available.

INVESTIGATING 11 months ago - at 03/20/2025 08:58PM

We are currently investigating an issue affecting our encryption service. We will provide additional information on all affected components as soon as it becomes available.

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