Outage in Workato

Failed jobs due to "Internal error"

Resolved Major
April 28, 2025 - Started 5 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an incident affecting our platform. We will provide additional information on all affected components as soon as it becomes available.
Components affected
Workato Recipe job execution
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/28/2025 11:21AM

After further monitoring, this incident is now considered resolved. Any jobs that failed due to an 'internal error' may be repeated as needed. If you continue to experience any issues, please contact Workato Support at support.workato.com.

MONITORING 5 days ago - at 04/28/2025 10:19AM

Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.

IDENTIFIED 5 days ago - at 04/28/2025 09:38AM

We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly.

INVESTIGATING 5 days ago - at 04/28/2025 08:59AM

We are currently investigating an incident affecting our platform. We will provide additional information on all affected components as soon as it becomes available.

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