Outage in Workato
Workato Agent Studio Knowledge Base issue
Resolved MajorIncident Report
Summary AI Generated
Workato Agent Studio Knowledge Bases experienced a major incident where customers encountered "405 Method Not Allowed" errors when trying to access document content. The issue prevented users from properly accessing their knowledge base documents for 7.7 hours. The underlying cause was identified and the incident was fully resolved.
We are investigating an issue impacting the Workato Agent Studio Knowledge Bases. Customers may encounter "405 Method Not Allowed" errors when accessing document content. We have identified the underlying cause and are actively working on remediation. We will share additional updates as soon as they are available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/19/2026 06:36PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 03/19/2026 01:41PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 03/19/2026 10:53AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 03/19/2026 10:53AM
We are investigating an issue impacting the Workato Agent Studio Knowledge Bases. Customers may encounter "405 Method Not Allowed" errors when accessing document content. We have identified the underlying cause and are actively working on remediation. We will share additional updates as soon as they are available.
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