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MSFT-Azure has notified Workspot that they are experiencing an issue in the EAST-US region ONLY where starting at 19:02 UTC a customer may experience connection failures when trying to access some Virtual Machines in the EAST US Region. These Virtual Machines may have also restarted unexpectedly. They are aware of the issue and actively exploring mitigation strategies. We will update you within 60 minutes or as we receive more information from MSFT-Azure.
Resolved Minor Incident Detected
Workspot has detected an incident. We are currently investigating and working to get the service up as soon as possible. Azure Service Disruption Summary of impact: The impact to customers is Control will timeout when trying to manage/add/change in East US2. Impact Statement: Starting at approximately 12:25 UTC on 08 Apr 2022, customers running services in the East US 2 region may be experiencing service management errors, delays, and/or timeouts. Microsoft is investigating an underlying issue causing GET and PUT errors impacting the Azure portal itself, as well as services including Azure Virtual Machines (VMs), Virtual Machine Scale Sets (VMSS), and additional downstream services. Customers may see errors including “The network connectivity issue encountered for Microsoft.Compute cannot fulfill the request.” Finally, for some downstream services that have auto-scale enabled, this service management issue may cause data plane impact. Current Status: Microsoft is investigating...
Resolved Major Workspot Control is currently not accessible
Workspot is currently aware there is an issue accessing Control. We are actively investigating the issue. administrators will not be able to login to Control and end users will not be able to launch new non-persistent desktop sessions. Existing end user sessions will not be impacted, and end users will be able to launch persistent desktops.
Microsoft Azure CSP subscription maintenance scheduled between January 26- January 28, 2022. No expected impact to your Workspot or Azure environment, however please contact Workspot Support if you notice any issues.
Microsoft has determined that a subset of customers may be experiencing issues, timeouts, or failures for some service management operations for services leveraging Azure Resource Manager. This could also include issues with operations attempted to manage resources or resource groups. This could result in downstream impact to other Azure services that rely on Azure Resource Manager, and we are sending notifications for these downstream services via Azure Service Health. Microsoft has identified the issue with backend role instances leveraged by Azure Resource Manager. They are currently rolling back a recent deployment as a mitigation strategy. As the rollback continues to progress, some customers and downstream services will continue to see improvements through to full recovery. Workspot is actively monitoring the situation and will update this incident as events warrant.
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