Stats for Xendit xenPlatform Accounts official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
79 days
Users reports for Xendit xenPlatform Accounts in the last 12 hours
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Monitor and keep track of Xendit xenPlatform Accounts's current and past outages
Minor · 3 months ago · lasted about 15 hours
Dear customers, We are noticing a degraded experience / delay in payment processing as follow: - Virtual Account creation for some banks will be PENDING - Alfamart creation from Checkout/Invoice will be PENDING Our teams are investigating the issue
Minor · 5 months ago · lasted about 1 hour
[Degraded] High Latency and 5xx Errors on APIs
Dear customers, We are noticing degraded experience on Xendit APIs affecting less than 1% of traffic. Some API requests may experience high latency that resulted in 5xx errors. Our team is investigating the issue.
Minor · 6 months ago · lasted about 1 hour
Intermittent API errors across all products
Dear customer, We're currently experiencing intermittent issues across all products. We are investigating the issue. In the meanwhile, you may experience elevated error rates.
Minor · 6 months ago · lasted 34 minutes
Dear customers, We are detecting an increase of 307 responses on Xendit APIs starting 10:32-10:43pm GMT+7 Our team has identified the issue on our Firewall and implemented the fix We are monitoring the results We apologized for the inconvenience caused
Minor · 8 months ago · lasted 23 minutes
Dear customers We have detected issues in the following services: - All API - Dashboard access We're looking into the issue now and will update with more information periodically.
Minor · 8 months ago · lasted about 12 hours
High Latency API Response for users in Asia Pacific
Continuing from the previous issue of affected services: All API services and Dashboard for customers connecting from the Asia-Pacific regions. Intermittent high latency (>30s) on for some of our users who are calling our APIs from the Asia-pacific region. Dashboard responsiveness may lag or error intermittently. We are currently in the process of investigating this with our upstream service providers and will keep this page updated as we learn more to restore these services.
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Frequently Asked Questions
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