Outage in Xendit

Checkouts and Virtual Accounts Activation Issue for New Merchants

Resolved Major
February 22, 2024 - Started 2 months ago - Lasted 41 minutes
Official incident page

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Outage Details

Dear Merchants, We have identified an issue where merchants that registered after Feb 21st 3am GMT+7 are unable to use checkouts and virtual accounts. We are currently investigating this issue and working on resolving as quickly as possible
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/22/2024 04:27AM

This incident has been resolved.

MONITORING 2 months ago - at 02/22/2024 04:23AM

We have identified the problem and have made a fix, monitoring to ensure it has been fully resolved

INVESTIGATING 2 months ago - at 02/22/2024 03:47AM

Dear Merchants,

We have identified an issue where merchants that registered after Feb 21st 3am GMT+7 are unable to use checkouts and virtual accounts. We are currently investigating this issue and working on resolving as quickly as possible

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