Outage in YOOBIC

Partial Outage

Resolved Minor
October 31, 2023 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing a partial outage that is affecting files viewer and files upload. As a result, users may experience limited or intermittent access to these features. Our engineering team is actively investigating the issue and working to restore full-service availability. We understand the impact this may have on your workflow and assure you that we are making every effort to restore full functionality as quickly as possible. We will continue to provide regular updates on this page to keep you informed about the progress of the incident. Our team is committed to resolving this issue and minimizing any impact on your operations. Thank you for your understanding and cooperation during this time. We appreciate your continued support as we work towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/31/2023 05:19PM

The incident has been fully resolved and you should be able to use our services.

We understand the impact this incident may have had on your operations, and we apologize for any inconvenience caused.

If you have any lingering concerns or encounter any unexpected issues, please do not hesitate to contact our support team. We are here to assist you and ensure a smooth experience moving forward.

IDENTIFIED 6 months ago - at 10/31/2023 04:40PM

Our engineering team has identified the cause of the ongoing issue and is still working on a fix. We appreciate your patience as we work towards resolving the situation. Further updates will be provided as our team works towards restoring normal service.

IDENTIFIED 6 months ago - at 10/31/2023 02:35PM

Our engineering team has identified the cause of the ongoing issue and is currently implementing a fix. We appreciate your patience as we work towards resolving the situation. Further updates will be provided as our team works towards restoring normal service.

INVESTIGATING 6 months ago - at 10/31/2023 01:30PM

We are currently experiencing a partial outage that is affecting files viewer and files upload. As a result, users may experience limited or intermittent access to these features. Our engineering team is actively investigating the issue and working to restore full-service availability.

We understand the impact this may have on your workflow and assure you that we are making every effort to restore full functionality as quickly as possible.

We will continue to provide regular updates on this page to keep you informed about the progress of the incident. Our team is committed to resolving this issue and minimizing any impact on your operations.

Thank you for your understanding and cooperation during this time. We appreciate your continued support as we work towards a resolution.

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