This chart provides user-reported problems for Yotpo Loyalty & Referrals in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Yotpo Loyalty & Referrals status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Yotpo Loyalty & Referrals outages and possible affected you.
Minor Resolved · 5 months ago · lasted about 1 hour
Yotpo L&R Service interruption
Overall Description of the issue and Affected Services: The Yotpo Admin might be inaccessible Business Impact: The Yotpo Admin might be unavailable. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. The Yotpo Support Team
Minor Resolved · 6 months ago · lasted 7 minutes
Yotpo L&R Service interruption
Overall Description of the issue and Affected Services: We are currently experiencing an issue with processing new orders into the Loyalty admin Start Time: July 23, 2022 07:08 UTC Business Impact: - Customers are not being rewarded point for new orders - New orders are not arriving in the loyalty admin We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
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Minor Resolved · 7 months ago · lasted about 1 hour
Yotpo L&R Degraded Service - Shopify Only
Overall Description of the issue and Affected Services: We are currently experiencing an issue with Shopify where our on site modules are not able to identify the logged in customer. Start Time: July 13, 2022 13:05 UTC Business Impact: - Customers cannot make redemptions - Customers cannot complete campaigns that require manual input on the earning points module such as code entry, social media share/visit, or enter birthday - Customers cannot check their points balance Points for purchases and order processing is still functioning normally on Shopify We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Minor Resolved · 7 months ago · lasted 39 minutes
The L&R admins are currently experiencing a downtime. They are currently not accessible.
Minor Resolved · 12 months ago · lasted about 1 month
Yotpo L&R Service Interruption
Overall Description of the issue and Affected Services: We are currently experiencing instability with our API endpoints. Some calls may return with a 500 error back. Our R&D team has identified and issue and currently working on implementing a fix Start Time: February 15th, 2022 13:20 UTC Business Impact: - Delay of incoming customer and order data - Customers may be unable to make redemptions - Webhooks are also not consistently sending out after a customer's action We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Minor Resolved · 12 months ago · lasted about 2 months
Referral Share Links Redirect Issue
Overall Description of the issue and Affected Services: We are currently experiencing issues with the redirect of the referral share links. Start Time: February 4th, 2022 22:00 GMT+2. Business Impact: - Customers will not be redirected to the specified landing pages of the referral program. We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Minor Resolved · about 1 year ago · lasted 2 months
Yotpo Scheduled Maintenance
Overall Description of the issue and Affected Services: This morning our R&D team performed a scheduled maintenance on our systems. This caused Loyalty admins to be down and a delay for data being saved in our database. We are currently back to normals Start Time: January 23, 2022 - 7:53 (UTC) End Time: January 23, 2022 - 8:16 (UTC) We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
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