No more surprises. Monitor all of the services your company relies on from a single location. Get alerts when there's something wrong, and respond more quickly to outages.
Resolved Minor Yotpo L&R Service Interruption
Overall Description of the issue and Affected Services: We are currently experiencing instability with our API endpoints. Some calls may return with a 500 error back. Our R&D team has identified and issue and currently working on implementing a fix Start Time: February 15th, 2022 13:20 UTC Business Impact: - Delay of incoming customer and order data - Customers may be unable to make redemptions - Webhooks are also not consistently sending out after a customer's action We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Resolved Minor Referral Share Links Redirect Issue
Overall Description of the issue and Affected Services: We are currently experiencing issues with the redirect of the referral share links. Start Time: February 4th, 2022 22:00 GMT+2. Business Impact: - Customers will not be redirected to the specified landing pages of the referral program. We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Resolved Minor Yotpo Scheduled Maintenance
Overall Description of the issue and Affected Services: This morning our R&D team performed a scheduled maintenance on our systems. This caused Loyalty admins to be down and a delay for data being saved in our database. We are currently back to normals Start Time: January 23, 2022 - 7:53 (UTC) End Time: January 23, 2022 - 8:16 (UTC) We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Resolved Minor Yotpo L&R Service interruption
Overall Description of the issue and Affected Services: We are currently experiencing issues with the widgets cdn responding slowly. This is due to networking issues with our server provider AWS. Start Time: December 22, 2021 - 12:09 (UTC) Business Impact: - Modules will load slowly on-site or not load at all due to a timeout - Additionally, modules are not loading in Loyalty admins as well - customers will not be able to redeem points on modules or use modules to complete campaigns We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Resolved Minor Yotpo L&R Service interruption
Overall Description of the issue and Affected Services: Creating a new Yotpo account and logging in to an existing one might not be possible due to a global AWS incident. Start Time: September 27, 2021 - 07:00 (UTC) Business Impact: Creating a new Yotpo account and logging in to an existing one might not be possible due to a global AWS incident. We are in communication with the AWS team and will update as soon as there is progress. We apologize for the inconvenience caused. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
There will be no more frantic searching for the source of the problem.
All of your service statuses in one location
In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Start monitoring
all your essential services
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
There are 1618 services to choose from, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Increase the productivity and efficiency of your team. When you enable monitoring for your services, you will receive real-time alerts and messages when your services are unavailable.
Start today for FREE