IsDown continuously monitor the official Yotpo Loyalty & Referrals Widgets (Pop-up, Rewards Page) status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Yotpo Loyalty & Referrals Widgets (Pop-up, Rewards Page) outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
323 days
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Minor · 11 months ago · lasted about 1 hour
Overall Description of the issue and Affected Services: We are currently experiencing an issue with Shopify where our on site modules are not able to identify the logged in customer. Start Time: July 13, 2022 13:05 UTC Business Impact: - Customers cannot make redemptions - Customers cannot complete campaigns that require manual input on the earning points module such as code entry, social media share/visit, or enter birthday - Customers cannot check their points balance Points for purchases and order processing is still functioning normally on Shopify We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
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