Outage in Zai

Delay in processing some BPay Payouts

Resolved Minor
March 12, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Due to an issue encountered over the weekend, some BPay Payouts will be delayed for up to 1 day. A fix has already been identified and is currently being implemented by the Zai engineering teams to ensure no further impact. Updates will be posted here as remediation continues.
Components affected
Zai Batch
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/12/2024 05:05AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/12/2024 12:37AM

Due to an issue encountered over the weekend, some BPay Payouts will be delayed for up to 1 day.

A fix has already been identified and is currently being implemented by the Zai engineering teams to ensure no further impact. Updates will be posted here as remediation continues.

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