Is Zai Down?

Zai status is operational

IsDown is monitoring Zai's official status page in real time.

Stats for Zai official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

93 days

Users reports for Zai in the last 12 hours

Monitor Zai and all third-party official status pages in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Zai.

Monitor and keep track of Zai's current and past outages

Minor · 3 months ago · lasted about 16 hours

Intermittent errors with Make Payment calls

We're seeing some instability with a 3rd party provider, resulting in intermittent errors with Make Payment calls. Zai is monitoring the situation closely, and will provide further updates here as they become available.

Minor · 3 months ago · lasted 37 minutes

Intermittent errors with Make Payment calls

We're seeing some instability with a 3rd party provider, resulting in intermittent errors with Make Payment calls. Zai is monitoring the situation closely, and will provide further updates here as they become available.

Minor · 3 months ago · lasted 32 minutes

Batch Processing Delay

Processing for one of our Batch Files has been delayed, and is being processed now. No debits have been affected, however credits in this batch will transition into bank_processing more slowly than usual. Final approval time for all transactions will not be impacted.

Minor · 5 months ago · lasted about 22 hours

Intermittent payment failures

We've identified an issue with an upstream provider, intermittently causing payment failures. We are working with the provider as a matter of priority, and will provide further updates as they become available.

Minor · 5 months ago · lasted about 7 hours

Potential issue with upstream provider

We've been alerted to a possible issue with an upstream provider, potentially causing issues with card account creation. We are monitoring the situation closely, and will provide further updates as they become available.

Minor · 5 months ago · lasted 29 minutes

Batch Processing Delay

Processing for one of our Batch Files has been delayed, and is being processed now. No debits have been affected, however credits in this batch will transition into bank_processing more slowly than usual. Final approval time for all transactions will not be impacted.

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Frequently Asked Questions

Is Zai down right now? What is Zai current status?
Zai seems to be up and running. We've updated the status about 1 hour ago.
Was Zai down today?
Zai is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Zai, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Zai and need support?
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