Outage in Zai
Investigating issues with Production APIs
Resolved MinorIncident Report
We’re currently investigating a potential service interruption with our Production APIs. We apologise for any inconvenience and will provide more updates as they become available.
This is specifically impacting registrations of new PayIds and Virtual Accounts.
Components affected
Zai API
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 01/08/2025 10:16PM
This incident was due to a 3rd party integration and was resolved by the 3rd party.
INVESTIGATING
9 months ago - at 01/08/2025 05:32AM
We’re currently investigating a potential service interruption with our Production APIs. We apologise for any inconvenience and will provide more updates as they become available.
This is specifically impacting registrations of new PayIds and Virtual Accounts.
Latest Zai outages
Partial Degradation - Card Payments - about 2 months ago
Partial Degradation - Card Payments - about 2 months ago
Investigating issues with Production APIs - 3 months ago
Investigating issues with Production APIs - 6 months ago
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