Outage in Zapier

Shared folders are not loading for some admin/users

Resolved Minor
October 31, 2022 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We have noticed that some users and admins might face a challenge when accessing their shared folders. The engineering team is investigating this issue, and we will keep you posted on the process. We appreciate your patience while we resolve the issue. Please reach out to our Support Team if you need anything: https://zapier.com/app/get-help
Components affected
Zapier Searches & Writes Zapier Developer Platform
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 10/31/2022 06:01PM

After further investigation, this incident appears to be affecting the visibility of shared folders only in our internal systems. All users and admins should be able to access their shared folders.

Please note that your Zaps will continue to run and process as usual -- no impacts or data loss has been experienced during this incident.

Our team has implemented a fix, and we'll continue monitoring once we're confident the fix has fully resolved the issue. If you have further questions, please reach out to our Support Team here: https://zapier.com/app/get-help

INVESTIGATING over 1 year ago - at 10/31/2022 02:39PM

We have noticed that some users and admins might face a challenge when accessing their shared folders. The engineering team is investigating this issue, and we will keep you posted on the process.

We appreciate your patience while we resolve the issue. Please reach out to our Support Team if you need anything:
https://zapier.com/app/get-help

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