Outage in Zenfolio

Contact Page Messaging Issue

Resolved Major
April 18, 2024 - Started 14 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating reports of messages not sending via contact pages and resulting in errors. We appreciate your patience while we investigate this matter.
Components affected
Zenfolio Email Communication
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/18/2024 10:17PM

We have implemented a fix for the contact page issues, photographers should now be able to receive messages via their contact pages. Thank you for your understanding.

IDENTIFIED 14 days ago - at 04/18/2024 08:43PM

Our engineers have identified the cause of the contact page issue and are working to implement a fix. Thank you for your continued patience.

INVESTIGATING 14 days ago - at 04/18/2024 06:00PM

We are currently investigating reports of messages not sending via contact pages and resulting in errors. We appreciate your patience while we investigate this matter.

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