Outage in Zipwhip

ATT - MMS Messaging Latency

Resolved Minor
June 02, 2023 - Started 11 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Zipwhip Operations is currently investigating possible messaging MMS latency issues with ATT. This issue may be impacting Zipwhip customers MMS messaging to ATT destinations. Thank you for your patience while we investigate this issue. Further details will be provided as available.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/03/2023 12:06AM

Zipwhip Operations is Resolving this issue with ATT MMS latency.

This may have impacted Zipwhip customers MMS messaging to ATT destinations intermittently today.

We will be following up further with the Carrier for improvements. Thank you for your patience.

MONITORING 11 months ago - at 06/02/2023 10:07PM

Zipwhip Operations has observed improvement with the ATT MMS latency issue, and are currently Monitoring.

This issue may have impacted Zipwhip customers MMS messaging to ATT destinations intermittently today.

We will be Monitoring this issue before fully Resolving.

IDENTIFIED 11 months ago - at 06/02/2023 04:34PM

Zipwhip Operations has Identified the MMS messaging latency issue with ATT.

This issue may be impacting Zipwhip customers MMS messaging to ATT destinations. End-users may experience latency receiving MMS.

We are continuing to follow-up with the Carrier on this.

INVESTIGATING 11 months ago - at 06/02/2023 02:42PM

Zipwhip Operations is currently investigating possible messaging MMS latency issues with ATT.

This issue may be impacting Zipwhip customers MMS messaging to ATT destinations.

Thank you for your patience while we investigate this issue.

Further details will be provided as available.

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