Outage in Zoom

A subset of customers may not able to send SMS successfully, receiving SMS is working properly

Resolved Minor
March 20, 2023 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

A subset of customers may not able to send SMS successfully, receiving SMS is working properly. We are currently investigating and will provide updates as we have them.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/20/2023 08:41PM

This incident has been resolved.

MONITORING 3 months ago - at 03/20/2023 08:32PM

We have resolved the issue with a subset of customers who may not be able to send SMS successfully while being able to receive SMS successfully. We will continue to monitor and provide updates as we have them.

MONITORING 3 months ago - at 03/20/2023 08:29PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 03/20/2023 08:27PM

We have resolved the issue with a subset of customers who may not be able to send SMS successfully while being able to receive SMS successfully. We will continue to monitor and provide updates as we have them.

IDENTIFIED 3 months ago - at 03/20/2023 07:35PM

We have identified the issue with a subset of customers who may not be able to send SMS successfully while being able to receive SMS successfully. We will continue to provide updates as we have them.

INVESTIGATING 3 months ago - at 03/20/2023 07:30PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/20/2023 07:28PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/20/2023 07:24PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/20/2023 07:18PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/20/2023 07:17PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/20/2023 07:16PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/20/2023 07:15PM

A subset of customers may not able to send SMS successfully, receiving SMS is working properly. We are currently investigating and will provide updates as we have them.

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