Minor
April 1, 2026
April 2026: Service Disruption: Smart Messaging, Product Dashboard AI Assistant and Voice Booking
Detected
Apr 1, 2026 1:21 PM EDT
·
Resolved
Apr 1, 2026 2:59 PM EDT
·
Duration
about 2 hours
10to8 experienced a 7-minute service disruption affecting Smart Messaging, the Product Dashboard AI Assistant, and voice booking name transcription performance. The incident also impacted web applications, communications, website functionality, and calendar sync. The root cause was identified and a solution was implemented to resolve all affected services.