Outage in 1Password

1Password Website Forms Experiencing delays

Resolved Minor
July 01, 2025 - Started 2 days ago - Lasted about 22 hours
Official incident page

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Outage Details

We’ve identified an issue with a 3rd party provider causing delays on the processing of submissions on the 1Password marketing forms. Our team is currently investigating the issue with our 3rd party provider. In the meantime, expect delays in our automated responses, and if you need to speak with someone now, please contact business@1password.com. Forms affected: -Webinars -Content Downloads -Newsletters -Contact Sales
Components affected
1Password .com website 1Password .com website 1Password .com website 1Password .com website
Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 07/02/2025 03:17PM

Our 3rd party provider deployed a fix and we are no longer seeing delays in submission processing. This incident has been resolved.

IDENTIFIED 2 days ago - at 07/01/2025 05:31PM

We’ve identified an issue with a 3rd party provider causing delays on the processing of submissions on the 1Password marketing forms. Our team is currently investigating the issue with our 3rd party provider. In the meantime, expect delays in our automated responses, and if you need to speak with someone now, please contact business@1password.com. Forms affected:

-Webinars
-Content Downloads
-Newsletters
-Contact Sales

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