Outage in 1Password

1Password Website Forms Experiencing delays

Resolved Minor

July 01, 2025 - Started 9 months ago - Lasted about 22 hours
Official incident page

Incident Report

We’ve identified an issue with a 3rd party provider causing delays on the processing of submissions on the 1Password marketing forms. Our team is currently investigating the issue with our 3rd party provider. In the meantime, expect delays in our automated responses, and if you need to speak with someone now, please contact business@1password.com. Forms affected: -Webinars -Content Downloads -Newsletters -Contact Sales

Components affected

1Password .com website 1Password .com website 1Password .com website 1Password .com website

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 07/02/2025 03:17PM

Our 3rd party provider deployed a fix and we are no longer seeing delays in submission processing. This incident has been resolved.

IDENTIFIED 9 months ago - at 07/01/2025 05:31PM

We’ve identified an issue with a 3rd party provider causing delays on the processing of submissions on the 1Password marketing forms. Our team is currently investigating the issue with our 3rd party provider. In the meantime, expect delays in our automated responses, and if you need to speak with someone now, please contact business@1password.com. Forms affected:

-Webinars
-Content Downloads
-Newsletters
-Contact Sales

Latest 1Password outages

Unable to read vault items from `op` CLI - 2 days ago

Scheduled Support Maintenance – Response Delays Expected - 4 days ago

Intermittent Performance Issues - about 1 month ago

Sign-in failure in some cases due to 2FA prompt not appearing - about 2 months ago

Intermittent issues with some forms on 1password.com - 2 months ago

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