Outage in 1Password

Cannot sign into 1Password accounts

Resolved Major
August 05, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating issues affecting sign-ins. Users may see errors such as "Can’t sign in. The request took too long." Our team is working to resolve this as quickly as possible.
Components affected
1Password Sign in

Need to monitor 1Password outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/05/2025 09:59PM

This incident has been resolved.

MONITORING 3 months ago - at 08/05/2025 09:30PM

We've rolled out changes to mitigate this issue. We're seeing recovery and will continue to monitor the situation.

IDENTIFIED 3 months ago - at 08/05/2025 09:22PM

The issue has been identified and we are working to resolve the issue. In the meantime, if you already have the 1Password app installed on your device, you can still access your saved items in offline mode in the app, if your admin hasn't disabled this feature. Please note that new changes won't sync until the service is resolved.

INVESTIGATING 3 months ago - at 08/05/2025 08:46PM

We are investigating issues affecting sign-ins. Users may see errors such as "Can’t sign in. The request took too long." Our team is working to resolve this as quickly as possible.

source IsDown Possible Outage Indicated by User Reports Reports started 11 minutes before official outage was reported

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook