Degraded performance when accessing 1Password

This incident has been resolved. We will publish a post-mortem as soon as we complete it.

The engineering team deployed a mitigation, which has addressed the issue. We will continue to monitor performance.

The engineering team is rolling out a mitigation in our production environment.

The engineering team is continuing to test a mitigation in our test environment before deploying it to production. Customer impact is being actively managed and instances of slowdowns should continue to decrease.

The engineering team has identified the issue and we are continuing to test a mitigation in our test environment before rolling it out to production. Customer impact is being actively managed and slowdowns should be increasingly rare.

Engineering teams are testing a mitigation in our non-production environments to verify before rolling it out to our production environments. Customer impact is being actively managed and slowdowns should be rare if they occur at all.

Engineering teams have identified a potential cause and are actively managing customer impact. Customers may see some slowdowns, but due to the active management those slowdowns are unlikely.

The engineering team is actively managing degraded performance and continuing attempts to identify root cause. Customers may still experience some slowdowns when accessing 1Password online.

The engineering team is actively managing degraded performance and simultaneously attempting to identify root cause. Customers may still experience some slowdowns when accessing 1Password online.

The engineering team is continuing to investigate and actively managing service degradation. Customers may still experience periods of slowdowns when accessing the 1Password service.

Overall service is still degraded, but experiencing periods of improvement.

The engineering team is restarting key systems in an attempt to alleviate slowdowns.

We are actively investigating an issue where customers may be experiencing degraded performance and slowdowns when accessing 1Password.