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Outage in 1Password

Unable to read vault items from `op` CLI

Resolved Major
March 12, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

1Password experienced a major incident where users were unable to read vault items from the CLI tool, specifically affecting the `op read` and `op document get` commands. The issue expanded during the incident to also impact document retrieval performance outside of the CLI across the broader service. The incident lasted 2.2 hours with the team identifying the root cause, developing a fix, and deploying the resolution.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 03/12/2026 05:08PM

We are testing a fix for the issue and will post an update as soon as we deploy.

IDENTIFIED about 1 month ago - at 03/12/2026 05:00PM

In addition to the CLI issues previously identified, we are now also seeing degraded performance with document retrieval outside of the CLI. Our team is actively investigating and working toward a fix.

IDENTIFIED about 1 month ago - at 03/12/2026 04:59PM

In addition to the CLI issues previously identified, we are now also seeing degraded performance with document retrieval outside of the CLI. Our team is actively investigating and working toward a fix.

IDENTIFIED about 1 month ago - at 03/12/2026 04:58PM

In addition to the CLI issues previously identified, we are now also seeing degraded performance with document retrieval outside of the CLI. Our team is actively investigating and working toward a fix.

IDENTIFIED about 1 month ago - at 03/12/2026 04:49PM

Our team continues to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/12/2026 04:07PM

Our team has identified an issue with file retrieval in the CLI with op read and op document get. We are actively working on a fix.

IDENTIFIED about 1 month ago - at 03/12/2026 04:06PM

Our team has identified an issue with file retrieval in the CLI with op read and op document get. We are actively working on a fix.

INVESTIGATING about 1 month ago - at 03/12/2026 03:19PM

We are currently investigating this issue.

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