Outage in 3DS Outscale

[ALL REGION] INCIDENT ON AWS TOOLING

Major
February 03, 2025 - Started 2 days ago
Official incident page

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Outage Details

If you don’t use versions of AWS tooling specified below, you’re safe, otherwise: 1. Don't use versions of AWS tooling specified below with OOS 2. If you use them your data have been corrupted when successfully uploading them (answer 200) 3. Double check integrity or reupload files if impacted 4. Workarounds and recommendations provided below DETAILED PROBLEM DESCRIPTION On the 16th of January, 2025, Amazon Web Services (AWS) announced that the AWS SDKs and CLI adopt new default integrity protections when uploading and downloading data from the S3 API. This new integrity protection mechanism is not yet implemented by OOS. IMPACT : Customer receives a HTTP 200 but data are silently corrupted. IMPACTED PLATFORMS : All OOS platforms, regardless of their version, are impacted if the following SDKs and aws-cli tool are used by S3 clients. AWS Product Impacted version aws-cli v1 1.37.0 aws-cli v2 2.23.0 PHP SDK 3.337.0 Python SDK (boto3) 1.36.0 GoLang SDK v2 1.33.0 JavaScript SDK v3 3.729.0 Java SDK v2 2.30.0
Latest Updates ( sorted recent to last )
IDENTIFIED about 10 hours ago - at 02/05/2025 11:09AM

Maintenance in progess on all the region.

IDENTIFIED 2 days ago - at 02/03/2025 07:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 02/03/2025 07:27PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 02/03/2025 06:50PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 02/03/2025 06:30PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 02/03/2025 06:21PM

If you don’t use versions of AWS tooling specified below, you’re safe, otherwise:

1. Don't use versions of AWS tooling specified below with OOS
2. If you use them your data have been corrupted when successfully uploading them (answer 200)
3. Double check integrity or reupload files if impacted
4. Workarounds and recommendations provided below
DETAILED PROBLEM DESCRIPTION
On the 16th of January, 2025, Amazon Web Services (AWS) announced that the AWS SDKs and CLI adopt new default integrity protections when uploading and downloading data from the S3 API.
This new integrity protection mechanism is not yet implemented by OOS.

IMPACT :
Customer receives a HTTP 200 but data are silently corrupted.

IMPACTED PLATFORMS :
All OOS platforms, regardless of their version, are impacted if the following
SDKs and aws-cli tool are used by S3 clients.

AWS Product Impacted version
aws-cli v1 1.37.0
aws-cli v2 2.23.0
PHP SDK 3.337.0
Python SDK (boto3) 1.36.0
GoLang SDK v2 1.33.0
JavaScript SDK v3 3.729.0
Java SDK v2 2.30.0

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