[EU-WEST-2] Incident network degradation

This incident has been resolved.

We are continuing to monitor for any further issues.

We have identified a lead that could be related to the ongoing incident.
Our teams are closely monitoring it to determine whether it is indeed the root cause.
We will keep you informed as soon as we have more information.

The service is currently experiencing partial outages affecting virtual machine connectivity. All new deployments on the current impacted region will encounter the same issue but our other regions remain unaffected. Our Network engineers are actively investigating the root cause and will provide updates as soon as possible.

Degradation is still in progress and some cloud resources are not reachable. All of our teams are mobilized to support you during this incident and we will continue posting updates as we are actively working on the resolution of this issue. Support team might contact you if specific action are required from your teams.

The service is degraded and impact access to most cloud ressources. Our teams investigate several potentiel sources of network degradation and will keep you updated regurlaly.

We are continuing to investigate this issue.

The service is degraded and impact access to most cloud ressources.
Our teams are mobilized to restore the service as soon as possible and will keep you updated regularly.
Impacted services: Public Network, OOS, Cockpit

Our teams are currently continuing the investigation regarding the network issue.
Analysis is ongoing to identify the root cause and restore the situation as quickly as possible.
We will keep you informed as soon as we have updates or a resolution.

We are currently investigating this issue.