Outage in 3DS Outscale

[EU-WEST-2] Maintenance API non planifiée

Resolved Major
July 17, 2025 - Started 10 days ago - Lasted about 16 hours
Official incident page

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Outage Details

Nous souhaitons vous informer qu'une maintenance imprévue est nécessaire. We would like to inform you that some unscheduled maintenance is required.
Components affected
3DS Outscale API
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 07/17/2025 04:35PM

Le service est maintenant stable depuis plusieurs heures. Nous clôturons l'incident.
The service has been stable for several hours now. We are closing the incident.

MONITORING 9 days ago - at 07/17/2025 08:31AM

L'API est à nouveau opérationnelle. Nous continuons à surveiller le service.

The API is operational again. We are continuing to monitor for any further issues.

MONITORING 9 days ago - at 07/17/2025 08:31AM

La maintenance urgente précédente est terminée. L'API est à nouveau opérationnelle. Tous les services sont de nouveau accessibles. Toutefois, il se peut que vous constatiez une certaine lenteur résiduelle. L'incident est clos.

The previous urgent maintenance is finished. The API is operational again. All services are accessible again. However, you may experience some residual slowness. The incident is closed.

IDENTIFIED 9 days ago - at 07/17/2025 08:12AM

Un nouvel incident vient de se produire. Nous remettons l'API en maintenance pour résoudre le problème.

We just had a new occurrence. We are putting the API back into maintenance to address the issue.

MONITORING 9 days ago - at 07/17/2025 07:12AM

La maintenance urgente est terminée. L'API est à nouveau opérationnelle. Tous les services sont de nouveau accessibles. Toutefois, il se peut que vous constatiez une certaine lenteur résiduelle. L'incident est clos. Nous laissons le status en surveillance afin de contrôler l'état de l'API.

The urgent maintenance is over. The API is operational again. All services are accessible again. However, you may experience some residual slowness. The incident is closed. We are leaving the status on monitoring to monitor the API's health.

IDENTIFIED 9 days ago - at 07/17/2025 06:52AM

L'incident est toujours en cours. Nos experts mettent tout en oeuvre pour redémarrer le service dans les plus brefs délais

The incident is still ongoing. Our experts are doing their utmost to restart the service as quickly as possible.

IDENTIFIED 9 days ago - at 07/17/2025 04:21AM

Nous souhaitons vous informer que nous avons dû de nouveau mettre en place une maintenance d'urgence.

We would like to inform you that we have once again had to carry out emergency maintenance.

MONITORING 10 days ago - at 07/17/2025 01:28AM

Nous vous informons que l'incident concernant notre API a été résolu avec succès. La situation est maintenant stabilisée et le service est pleinement opérationnel.
Nous restons vigilants et continuons de suivre l’évolution du système pour garantir une expérience stable et fluide pour vos services.

We would like to inform you that the incident concerning our API has been successfully resolved. The situation is now stabilized and the service is fully operational.
We remain vigilant and will continue to monitor the evolution of the system to ensure a stable and fluid experience for your services.

IDENTIFIED 10 days ago - at 07/17/2025 12:55AM

Nous souhaitons vous informer qu'une maintenance imprévue est nécessaire.

We would like to inform you that some unscheduled maintenance is required.

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