Outage in 3DS Outscale

[EU-WEST-2] Incident API

Resolved Major

August 04, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue. Nous sommes actuellement en cours d'investigation.

Components affected

3DS Outscale API

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/04/2025 07:14PM

The incident has been resolved and all services are operating normally.
L’incident est désormais résolu et tous les services fonctionnent normalement.

MONITORING 9 months ago - at 08/04/2025 03:40PM

We are continuing to monitor for any further issues.

MONITORING 9 months ago - at 08/04/2025 03:37PM

The root cause has been identified, and we have implemented the necessary measures to restore the service. We are currently monitoring the situation to prevent any further occurrences.

La cause principale a été identifiée, et nous avons mis en place les mesures nécessaires pour rétablir le service. Nous surveillons actuellement la situation afin de prévenir toute nouvelle occurrence.

INVESTIGATING 9 months ago - at 08/04/2025 03:29PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 08/04/2025 03:15PM

We are currently investigating the issue. This incident is also impacting our OKS service.
Nous sommes actuellement en train d'investiguer. Cet incident impacte également notre service OKS.

INVESTIGATING 9 months ago - at 08/04/2025 03:13PM

Our teams are mobilized and continue investigating.
Nos équipes sont mobilisées et continuent d'investiguer.

INVESTIGATING 9 months ago - at 08/04/2025 03:09PM

We are currently investigating this issue.
Nous sommes actuellement en cours d'investigation.

Latest 3DS Outscale outages

[EU-WEST-2] OKS API incident - 16 days ago

[EU-WEST-2] OKS API : Read Mode activated - 16 days ago

[US-EAST-2] Network Incident - 21 days ago

[EU-WEST-2] Incident API - about 1 month ago

[EU-WEST-2] OKS API : Read Mode activated - about 1 month ago

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