Outage in 3DS Outscale

Incident Zendesk/Zendesk Incident

Resolved Minor

December 05, 2025 - Started about 1 month ago - Lasted 12 minutes
Official incident page

Incident Report

Nous rencontrons actuellement un incident avec notre plateforme de ticketing Zendesk. La création de tickets reste cependant disponible par téléphone. We are currently experiencing an issue with our Zendesk ticketing platform. However, ticket creation is still available by phone.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 12/05/2025 09:16AM

L’incident affectant notre plateforme Zendesk a été entièrement résolu. Les services sont de nouveau opérationnels et vous pouvez à présent créer des tickets normalement par les canaux habituels.

The issue affecting our Zendesk platform has been fully resolved. All services are now operational again, and you can once more create tickets normally through the usual channels.

INVESTIGATING about 1 month ago - at 12/05/2025 09:05AM

Nous rencontrons actuellement un incident avec notre plateforme de ticketing Zendesk.
La création de tickets reste cependant disponible par téléphone.

We are currently experiencing an issue with our Zendesk ticketing platform.
However, ticket creation is still available by phone.

Latest 3DS Outscale outages

[EU-WEST-2] Incident Api - about 15 hours ago

[US-EAST-2 ] Network Incident - about 1 month ago

[EU-WEST-2] OOS Degraded Performance - about 1 month ago

Incident Api Eu-West-2 - about 1 month ago

[EU-WEST-2] Incident impacting instances - about 2 months ago

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