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Outage in 3DS Outscale

[CLOUDGOUV-EU-WEST-1] Incident sur le service LBU

Resolved Minor
February 03, 2026 - Started 4 days ago - Lasted about 23 hours
Official incident page

Incident Report

Nous rencontrons actuellement un incident affectant le service LBU (impact non généralisé à l’ensemble des LBU), entraînant une indisponibilité du transfert de trafic vers les instances backend. We are currently experiencing an incident affecting the LBU service (impact not generalized across all LBUs), causing traffic forwarding to the backend instances to be unavailable.
Components affected
3DS Outscale Load Balancing

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 02/04/2026 08:28AM

Nous vous confirmons que l’incident est désormais totalement résolu de notre côté et que le service fonctionne nominalement.

We confirm that the incident has now been fully resolved on our side, and the service is operating normally.

MONITORING 4 days ago - at 02/03/2026 12:29PM

Nous vous confirmons que l’incident est désormais totalement résolu de notre côté et que le service fonctionne nominalement.
Une communication complémentaire vous sera fournie ultérieurement.

We confirm that the incident has now been fully resolved on our side, and the service is operating normally.
Further communication will be provided at a later stage.

MONITORING 4 days ago - at 02/03/2026 12:29PM

Nous continuons à surveiller pour détecter tout problème supplémentaire.

We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 02/03/2026 12:28PM

Nous vous confirmons que l’incident est désormais totalement résolu de notre côté et que le service fonctionne nominalement.
Une communication complémentaire vous sera fournie ultérieurement.

We confirm that the incident has now been fully resolved on our side, and the service is operating normally.
Further communication will be provided at a later stage.

INVESTIGATING 4 days ago - at 02/03/2026 12:01PM

Nos équipes restent mobilisés pour résoudre au plus vite l'incident.

Our team is still working to solved the incident quickly as possible.

INVESTIGATING 4 days ago - at 02/03/2026 11:25AM

Nos équipes restent mobilisés pour résoudre au plus vite l'incident.

Our team is still working to solved the incident quickly as possible.

INVESTIGATING 4 days ago - at 02/03/2026 09:10AM

Nous rencontrons actuellement un incident affectant le service LBU (impact non généralisé à l’ensemble des LBU), entraînant une indisponibilité du transfert de trafic vers les instances backend.

We are currently experiencing an incident affecting the LBU service (impact not generalized across all LBUs), causing traffic forwarding to the backend instances to be unavailable.

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