Outage in 4Schools

Charter DNS outage impacting some customers

Resolved Minor
November 18, 2021 - Started over 3 years ago
Official incident page

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Outage Details

Though this issue is not caused by any CMS4Schools system, it does impact some of our members. Our DNS Monitoring system has detected instability in the DNS servers run by Charter. CMS4Schools members who use Charter for their DNS provider may see one or more of their domains become inaccessible. This event will be updated when Charter's DNS service stabilizes or if Charter releases information about the outage.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 11/19/2021 04:40AM

This incident has been resolved.

MONITORING over 3 years ago - at 11/18/2021 11:03PM

Good news! Charter/Spectrum seems to have resolved their DNS problem. We are now seeing reliable DNS lookups for all CMS4Schools sites.

MONITORING over 3 years ago - at 11/18/2021 10:39PM

Though this issue is not caused by any CMS4Schools system, it does impact some of our members. Our DNS Monitoring system has detected instability in the DNS servers run by Charter. CMS4Schools members who use Charter for their DNS provider may see one or more of their domains become inaccessible. This event will be updated when Charter's DNS service stabilizes or if Charter releases information about the outage.

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