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8x8 is currently investigating reports of issues where the Calabrio agent status is not updating correctly. We will continue to provide updates as they become available. If you are experiencing issues, please contact 8x8 support for troubleshooting.
Our engineers and Calabrio are working to resolve the issue as a matter of urgeny. We will continue to provide updates as they become available.
8x8 and Calabrio have identified and resolved the issue with the agent status.
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