Inbound calls failing in UK region

8x8 is currently investigating issues with some inbound calls to 8x8 UK phone numbers. Outbound calls are normal and all other digital channels remain operational. We will continue to investigate and provide details as they become available. 

Our engineers are currently working to resolve the issue as a matter of urgency with inbound PSTN calls. We will continue to provide updates as they become available. 

We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience.
We will provide further update as they become available and we again apologize for the interruption. 

8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience. 

8x8 has confirmed that inbound calls failing are isolated to a specific inbound carrier. We are currently working to restore inbound service for the calls impacted and will continue to provide updates as they become available. 

8x8 has worked with it's carrier and the issue causing the inbound calls to fail is now resolved. We expect all inbound calls to complete. We will continue to monitor and provide a final update once fully confirmed.