Outage in 8x8
8x8 Contact Center Digital channels and Supervisor Workspace issues - UK
Resolved Minor
June 11, 2025 - Started 11 months ago
- Lasted about 1 hour
Incident Report
8x8 Is currently investigating reports of issue regarding Agent Workspace and Supervisor Workspace on the UK3 cluster. We are working on resolving the issue and
updates will be provided as they become available.
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Latest Updates ( sorted recent to last )
11 months ago - at 06/11/2025 02:01PM
[in progress]
8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.
11 months ago - at 06/11/2025 01:46PM
8x8 has identified the source of the issues in the UK region covering Contact Center Digital channels (emails, agent status, chat) and Supervisor Workspace. We will contintue troubleshooting in order
to resolve this issue and will provide updates as they become available.
11 months ago - at 06/11/2025 01:31PM
8x8 Is currently investigating reports of issue regarding Agent Workspace and Supervisor Workspace on the UK3 cluster. We are working on resolving the issue and
updates will be provided as they become available.
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