Outage in 8x8
Issues with Contact Center in AU
Resolved Minor
June 04, 2025 - Started 11 months ago
- Lasted about 4 hours
Incident Report
8x8 has received reports of issues with the Contact Center for users in AU. Symptoms include poor audio quality, application slowness and call termination issues. We are currently investigating the issue and will provide updates as soon as they become available.
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Latest Updates ( sorted recent to last )
11 months ago - at 06/05/2025 04:01AM
[in progress]
We are seeing the restoration of services. We are continuing to monitor for any remaining issues. If you are still experiencing issues, please reach out to 8x8 Support. We apologize for any inconvenience caused.
11 months ago - at 06/05/2025 03:27AM
We are doing our utmost to restore services as soon as possible. Further updates will be provided as we progress. We apologize for any inconvenience caused.
11 months ago - at 06/05/2025 02:55AM
We are seeing some improvement in behaviour. However, we are continuing to investigate. We will continue to provide regular updates. We apologize for any inconvenience caused.
11 months ago - at 06/05/2025 02:25AM
8x8 is taking steps to mitigate this issue, but we are still continuing to investigate. We apologize for any inconvenience caused.
11 months ago - at 06/05/2025 01:55AM
8x8 is still investigating this issue. We will provide continuous updates as they become available. We apologize for any inconvenience caused.
11 months ago - at 06/05/2025 01:26AM
8x8 has received reports of issues with the Contact Center for users in AU. Symptoms include poor audio quality, application slowness and call termination issues. We are currently investigating the issue and will provide updates as soon as they become available.
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